Privacy Policy

AccenTax is committed to protecting your privacy and ensuring that your personal data is handled securely, lawfully and responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website or contact us regarding our accountancy, tax, payroll and advisory services.

Information We Collect

We may collect and process the following personal information:

• Name
• Email address
• Telephone number
• Postal address
• Business information provided through contact forms or enquiries
• Technical data such as IP address, browser type and website usage statistics

How We Use Your Information

Your information is used only where necessary, including:

• Responding to enquiries and consultation requests
• Providing requested accountancy, tax, payroll or advisory services
• Managing contractual and legal obligations
• Improving our website and customer experience
• Sending relevant service-related communications

We process personal data under lawful bases including consent, contractual necessity, legitimate business interests and legal obligations where applicable.

Data Protection

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We use appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration or destruction.

Cookies

Our website may use cookies and similar technologies to improve website functionality, analyse traffic and enhance user experience.

Where required, users will be given the option to accept or reject non-essential cookies through a cookie consent banner. You may also manage cookie preferences through your browser settings.

Third-Party Services

We may use trusted third-party providers such as website hosting providers, analytics services, payment processors, CRM systems or communication platforms.

These providers only process data where necessary and are expected to maintain appropriate security standards.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.

Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data where applicable
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Lodge a complaint with the UK Information Commissioner's Office (ICO)

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details below.